Up & About
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Checking the cameras

 

This week's routine

Each line is one day, midnight to midnight. Darker means more movement that hour.

Recent alerts

    Who gets alerts

    Everyone here gets every alert by email, with the camera picture for a possible fall.

    Check it arrives, and isn't in spam.

    When to alert

    After a possible fall, Up & About looks again after 2 and 5 minutes and tells you whether they're up or still down.

    Alert if there's no movement between and

    Movement before the first time, like a trip to the bathroom at night, doesn't count as being up for the day.

    Alert after hours with no movement, between and

    Cameras

    Tick Inside the home for the cameras in the rooms the person uses. Leave doorbells and outdoor cameras off: a delivery at the door would otherwise count as the person moving about. For the 2- and 5-minute follow-ups to see someone who isn't moving, turn on Snapshot Capture for these cameras in the Ring app (shortest interval).

    Home and account

    Sets the time zone for check-in times.

    Delete my account and data

    This deletes everything Up & About holds for this home: settings, the people on the alert list, movement counts, alert history and saved pictures. It can't be undone. To stop alerts without deleting, remove Up & About in the Ring app (that deletes everything too).

    Up & About is not a medical alert or emergency service and does not call anyone for help. It can miss a fall or mistake something else for one, and email can be delayed. If someone may be hurt, call them, go to them, or call 911. Privacy, Terms, Help.